| Cancellation Fees | |
| Location/Type | No Fee Cancel Time Prior to Pick-up |
| Manhattan | 30 Min |
RIDE NOW (available in NYC-area only) | 5 Min |
| NYC Boroughs & NYC Airports (JFK, LGA, EWR) | 1 Hour |
| U.S. (Excluding NYC Boroughs and Airports, and Markets Listed Below) | 2 Hours |
| International | 12 Hours |
| Special Orders (Non Sedan & SUV) NYC-area | 6 Hours |
| Special Orders (Non Sedan & SUV) U.S. and International | 24 Hours |
| Atlanta and ATL Airport | 2 Hours |
| Austin and AUS Airport | 90 Min |
| Baltimore and BWI Airport | 2 Hours |
| Boston and BOS Airport | 90 Min |
| Charlotte and CLT Airport | 2 Hours |
| Chicago and Airports (MDW and ORD) | 1 Hour |
| Dallas and Airports (DAL and DFW) | 90 Min |
| Denver and DEN Airport | 90 Min |
| Detroit and DTW Airport | 2 Hours |
| Houston and Airports (HOU and IAH) | 2 Hours |
| Kansas City and MCI Airport | 2 Hours |
| Las Vegas and LAS Airport | 2 Hours |
| Los Angeles and LAX Airport | 90 Min |
| Miami and MIA Airport | 2 Hours |
| Minneapolis and MSP Airport | 90 Min |
| Nashville and BNA Airport | 2 Hours |
| New Orleans and MSY Airport | 2 Hours |
| Orlando and MCO Airport | 2 Hours |
| Philadelphia and PHL Airport | 90 Min |
| Phoenix and PHX Airport | 2 Hours |
| San Diego and SAN Airport | 2 Hours |
| San Francisco and SFO Airport | 2 Hours |
| Seattle and SEA Airport | 90 Min |
| St. Louis and STL Airport | 2 Hours |
| Tampa and TPA Airport | 2 Hours |
| Washington, D.C. and Airports (DCA and IAD) | 90 Min |
| West Palm Beach and PCI Airport | 90 Min |
