Cancellation Fees 
Location/TypeNo Fee Cancel Time Prior to Pick-up
Manhattan30 Min

RIDE NOW (available in NYC-area only)

5 Min
NYC Boroughs & NYC Airports (JFK, LGA, EWR)1 Hour
U.S. (Excluding NYC Boroughs and Airports, and Markets Listed Below)2 Hours
International12 Hours
Special Orders (Non Sedan & SUV) NYC-area6 Hours
Special Orders (Non Sedan & SUV) U.S. and International24 Hours
Atlanta and ATL Airport2 Hours
Austin and AUS Airport90 Min
Baltimore and BWI Airport2 Hours
Boston and BOS Airport90 Min
Charlotte and CLT Airport2 Hours
Chicago and Airports (MDW and ORD)1 Hour
Dallas and Airports (DAL and DFW)90 Min
Denver and DEN Airport90 Min
Detroit and DTW Airport2 Hours
Houston and Airports (HOU and IAH)2 Hours
Kansas City and MCI Airport2 Hours
Las Vegas and LAS Airport2 Hours
Los Angeles and LAX Airport90 Min
Miami and MIA Airport2 Hours
Minneapolis and MSP Airport90 Min
Nashville and BNA Airport2 Hours
New Orleans and MSY Airport2 Hours
Orlando and MCO Airport2 Hours
Philadelphia and PHL Airport90 Min
Phoenix and PHX Airport2 Hours
San Diego and SAN Airport2 Hours
San Francisco and SFO Airport2 Hours
Seattle and SEA Airport90 Min
St. Louis and STL Airport2 Hours
Tampa and TPA Airport2 Hours
Washington, D.C. and Airports (DCA and IAD)90 Min
West Palm Beach and PCI Airport90 Min